Shopping for CPAP equipment online? Our comprehensive review of the top online CPAP retailers covers pricing, selection, customer service, and everything you need to make the best choice for your sleep apnea needs.
Why Buy CPAP Equipment Online?
The online CPAP market has revolutionized how patients access sleep therapy equipment, offering significant advantages over traditional brick-and-mortar suppliers:
Key Benefits of Online CPAP Shopping:
- Lower prices – 20-40% savings versus local DME suppliers
- Vast selection – access to all brands and latest models
- Convenience – shop 24/7 from home with fast delivery
- Better information – detailed reviews and comparison tools
- Privacy – discreet ordering and packaging
- Customer service – specialized CPAP knowledge and extended hours
Market Growth Statistics:
- $2.8 billion online CPAP market size in 2025
- 65% of CPAP users have purchased online
- 85% satisfaction rate with online purchases
- Average savings of $300 per equipment purchase
Top Online CPAP Retailers: Complete Rankings
🥇 #1: CPAP.com
Overall Score: 9.2/10
Why They’re #1:
- Largest selection – 400+ masks, all major brands
- Best pricing – price matching with competitive base prices
- Expert support – CPAP specialists available 7 days/week
- 25+ years experience serving over 1 million customers
Strengths:
- ✅ Unmatched inventory of equipment and accessories
- ✅ Competitive pricing with frequent sales
- ✅ Excellent customer service from knowledgeable staff
- ✅ User-friendly website with advanced search features
- ✅ Fast shipping with reliable tracking
Potential Drawbacks:
- ❌ No sleep testing services offered
- ❌ Equipment focus only – no comprehensive medical care
- ❌ Prescription required for all purchases
Best For: Experienced CPAP users seeking equipment replacement or upgrades
Pricing Examples:
- ResMed AirSense 11: $1,299
- Philips DreamStation 2: $1,199
- Popular masks: $159-249
🥈 #2: Lofta
Overall Score: 8.9/10
Why They’re Runner-Up:
- End-to-end service from testing to equipment delivery
- Insurance optimization with transparent pricing
- Modern technology platform with excellent user experience
- Virtual care model perfect for busy lifestyles
Strengths:
- ✅ Complete solution – testing, diagnosis, and treatment
- ✅ Strong insurance coordination with automatic billing
- ✅ Modern platform with user-friendly technology
- ✅ Comprehensive support throughout therapy journey
- ✅ Licensed medical oversight of all care
Potential Drawbacks:
- ❌ Limited to OSA diagnosis – no complex sleep disorders
- ❌ Smaller equipment selection compared to equipment-only retailers
- ❌ Virtual consultations only – no in-person options
Best For: Newly diagnosed patients or those seeking comprehensive virtual care
Pricing Examples:
- Home sleep test: $189 (or $0-50 with insurance)
- CPAP machines: Competitive insurance copays
- Complete testing + equipment packages available
🥉 #3: Easy Breathe
Overall Score: 8.4/10
Why They Made Top 3:
- Personalized service with dedicated care coordinators
- Flexible payment options including rent-to-own programs
- Home sleep testing available with equipment packages
- Strong customer satisfaction ratings
Strengths:
- ✅ Personalized attention from dedicated coordinators
- ✅ Flexible financing options for all budgets
- ✅ Home testing available for comprehensive service
- ✅ Good insurance coordination with major plans
- ✅ Quality equipment from trusted manufacturers
Potential Drawbacks:
- ❌ Smaller selection than larger competitors
- ❌ Higher pricing on some equipment
- ❌ Limited geographic availability for some services
Best For: Patients wanting personalized service and flexible payment options
#4: ApneaMed
Overall Score: 8.1/10
Focused Clinical Approach:
- DME supplier with clinical expertise
- Insurance specialization with complex plan navigation
- Medical-grade service with clinical oversight
- Established reputation in healthcare community
Strengths:
- ✅ Clinical expertise and medical-focused approach
- ✅ Strong insurance relationships for complex coverage
- ✅ Quality assurance with medical-grade standards
- ✅ Professional service for healthcare provider referrals
Potential Drawbacks:
- ❌ Less consumer-friendly interface and experience
- ❌ Higher prices due to clinical service model
- ❌ Slower response times for non-urgent inquiries
Best For: Patients referred by healthcare providers seeking clinical-grade service
#5: The CPAP Shop
Overall Score: 7.8/10
Solid Alternative Option:
- Good equipment selection across major brands
- Competitive pricing on popular models
- Responsive customer service during business hours
- Reliable shipping and order fulfillment
Strengths:
- ✅ Competitive pricing on mainstream equipment
- ✅ Good customer service from trained staff
- ✅ Reliable order processing and shipping
- ✅ Clear website navigation and product information
Potential Drawbacks:
- ❌ Limited selection compared to top competitors
- ❌ Business hours only customer support
- ❌ Basic website features without advanced tools
Best For: Budget-conscious shoppers seeking reliable service
#6: Sleep Restfully
Overall Score: 7.5/10
Growing Player:
- Emerging competitor with modern approach
- Good customer service with CPAP-trained staff
- Competitive pricing on select equipment
- Focus on customer education and support
Strengths:
- ✅ Modern approach to customer service
- ✅ Educational focus with helpful resources
- ✅ Good pricing on featured products
- ✅ Responsive support team
Potential Drawbacks:
- ❌ Limited track record as newer company
- ❌ Smaller inventory than established competitors
- ❌ Fewer advanced features on website platform
Best For: Patients seeking a newer alternative with modern service approach
Detailed Comparison Matrix
Product Selection Comparison:
| Retailer | CPAP Machines | Mask Options | Accessories | Specialty Items |
|---|---|---|---|---|
| CPAP.com | 25+ models | 400+ options | Extensive | Hard-to-find items |
| Lofta | 15+ models | 100+ options | Good | Standard selection |
| Easy Breathe | 20+ models | 150+ options | Good | Some specialty |
| ApneaMed | 20+ models | 200+ options | Medical-grade | Clinical supplies |
| CPAP Shop | 15+ models | 100+ options | Basic | Limited |
| Sleep Restfully | 12+ models | 80+ options | Basic | Growing |
Pricing Comparison (Popular Items):
| Product | CPAP.com | Lofta | Easy Breathe | ApneaMed |
|---|---|---|---|---|
| ResMed AirSense 11 | $1,299 | $1,349 | $1,399 | $1,450 |
| AirFit F20 Mask | $159 | $179 | $189 | $199 |
| Standard Filters (6pk) | $12 | $15 | $16 | $18 |
| Heated Tubing | $45 | $49 | $52 | $55 |
Service Features Comparison:
| Feature | CPAP.com | Lofta | Easy Breathe | ApneaMed |
|---|---|---|---|---|
| Sleep Testing | ❌ | ✅ | ✅ | Limited |
| Insurance Billing | ✅ | ✅ | ✅ | ✅ |
| 24/7 Support | ❌ | Limited | ❌ | ❌ |
| Mobile App | ❌ | ✅ | ❌ | ❌ |
| Virtual Consultations | ❌ | ✅ | ✅ | ✅ |
| Price Matching | ✅ | ❌ | ❌ | ❌ |
Choosing the Right Online CPAP Store
Decision Framework:
For New CPAP Users:
- Lofta – if you need testing and comprehensive care
- Easy Breathe – if you want personalized guidance
- ApneaMed – if referred by healthcare provider
For Experienced Users:
- CPAP.com – for best selection and pricing
- Lofta – if you want ongoing virtual care
- Easy Breathe – if you value personal relationships
For Budget-Conscious Shoppers:
- CPAP.com – best overall value with price matching
- The CPAP Shop – good pricing on basics
- Sleep Restfully – competitive pricing on featured items
For Insurance Optimization:
- Lofta – streamlined insurance coordination
- ApneaMed – complex insurance plan expertise
- Easy Breathe – flexible payment and insurance options
Key Factors to Consider
1. Product Selection Needs
Evaluate your requirements:
- Standard vs. specialized equipment needs
- Brand preferences and compatibility requirements
- Accessory availability for ongoing supplies
- Latest technology versus proven reliability
2. Service Level Preferences
Consider your comfort level:
- Self-service versus guided support
- Virtual versus in-person consultations
- Basic equipment sales versus comprehensive care
- Response time requirements for support needs
3. Insurance and Financial Factors
Understand your coverage:
- In-network versus out-of-network providers
- Prior authorization requirements and processing
- Copay amounts and deductible considerations
- Payment flexibility for out-of-pocket costs
4. Technology and Convenience
Assess platform features:
- Website usability and mobile compatibility
- Account management and reorder capabilities
- Tracking and notifications for shipments
- Educational resources and support materials
Insurance Navigation Guide
Working with Online Providers:
Pre-Purchase Steps:
- Verify coverage with your insurance provider
- Understand benefits including frequency limits
- Get prior authorization if required
- Confirm network status of online retailer
Documentation Requirements:
- Valid prescription from licensed physician
- Insurance cards (front and back copies)
- Prior authorization forms if applicable
- Sleep study results for initial equipment
Common Coverage Scenarios:
- Medicare: Typically covers 80% after deductible
- Private insurance: Varies by plan, often $0-300 copay
- Medicaid: Coverage varies by state program
- HSA/FSA: Usually covers all CPAP-related expenses
Maximizing Benefits:
- Time purchases strategically with plan years
- Bundle orders to meet minimum requirements
- Keep documentation for potential appeals
- Understand replacement schedules and limits
Red Flags to Avoid
Warning Signs of Poor Online Retailers:
- No prescription requirements (illegal for CPAP equipment)
- Prices too good to be true (may indicate counterfeit products)
- No customer service phone number or physical address
- Poor website security without SSL encryption
- No return policy or unreasonable restrictions
- Pressure tactics for immediate purchases
Quality Assurance Checklist:
- ✅ Valid business license and registration
- ✅ BBB accreditation or similar quality certification
- ✅ Customer reviews from verified purchasers
- ✅ Clear return/exchange policies
- ✅ Secure payment processing with fraud protection
- ✅ Manufacturer authorization for brands sold
Shopping Tips for Best Results
Before You Buy:
- Research current equipment and identify model numbers
- Compare prices across multiple retailers
- Read customer reviews for real-world experiences
- Verify insurance coverage and authorization requirements
- Understand return policies for potential fit issues
During Purchase:
- Double-check equipment compatibility
- Review order details carefully before finalizing
- Save confirmation emails and order numbers
- Verify shipping address and delivery preferences
- Note expected delivery dates and tracking information
After Purchase:
- Inspect equipment immediately upon delivery
- Test functionality before disposing of packaging
- Contact support promptly with any issues
- Leave honest reviews to help other customers
- Set calendar reminders for supply replacements
Future Trends in Online CPAP Retail
Emerging Developments:
- AI-powered recommendations based on therapy data
- Virtual reality fitting for improved mask selection
- Subscription services for automatic supply delivery
- Integration with health apps and wearable devices
- Telemedicine partnerships for comprehensive care
Technology Innovations:
- Smart inventory management preventing stockouts
- Predictive analytics for proactive customer service
- Augmented reality for virtual product trials
- Blockchain verification for authenticity assurance
Conclusion: Making the Right Choice
The online CPAP retail landscape offers excellent options for every type of patient and need. Whether you’re seeking the vast selection and competitive pricing of CPAP.com, the comprehensive care model of Lofta, or the personalized service of Easy Breathe, there’s a solution that fits your preferences and requirements.
Key Decision Factors:
- Experience level with CPAP therapy
- Service preferences (self-service vs. guided support)
- Budget considerations and insurance coverage
- Technology comfort and platform preferences
- Ongoing care needs beyond equipment purchase
Our Top Recommendations:
- Best Overall: CPAP.com for selection, pricing, and service
- Best for New Users: Lofta for comprehensive care
- Best for Personal Service: Easy Breathe for individualized attention
- Best for Clinical Needs: ApneaMed for medical-grade service
Bottom Line: The online CPAP market has matured to offer legitimate, high-quality alternatives to traditional suppliers. With proper research and understanding of your needs, you can find significant savings and excellent service from reputable online retailers.
Ready to shop? Use this guide to evaluate your options and choose the online CPAP retailer that best fits your specific needs and preferences.
Need help deciding between specific retailers? Check out our detailed head-to-head comparisons and individual retailer reviews for more in-depth analysis of each option.
Related Articles:
- CPAP.com vs. Lofta: Detailed Head-to-Head Comparison
- How to Save Money on CPAP Equipment: Complete Guide
- CPAP Insurance Coverage: Maximizing Your Benefits
- CPAP Equipment Buying Guide: What You Need to Know
